If Lake and Calaveras County residents receive a letter from the Federal Emergency Management Agency saying they are not eligible for disaster assistance, it is important that they read the letter carefully and then contact FEMA if they have questions or need assistance making an appeal. A document describing this process is available on this website's FEMA Information Page.
The appeal must be postmarked within 60 days of the date on the FEMA letter, not the date received. FEMA will help survivors make an appeal.
Survivors can call 800-621-FEMA (3362) or TTY 800-462-7585. For 711 or video relay service, call 800-621-3362. They can also visit a Disaster Recovery Center (DRC). To locate the nearest center, call FEMA or go online to FEMA.gov/DRC.
A direct telephone hotline is operational to process any requests from survivors who may need additional assistance: 916-381-0330; for TTY, call 711.
The FEMA letter will explain the reason an applicant was determined to be ineligible and what additional information he or she needs to provide or how FEMA’s decision can be appealed.
Some of the reasons for an initial turn down can be easily remedied with more information such as:
When appealing a decision, applicants should explain in writing why they disagree with a decision along with any new or additional documents supporting the appeal.
Appeal letters should include:
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-7055
Applicants may fax the appeal letter to:
It is important to have appeal letters postmarked within 60 days of the date on the decision letter.
Call 800-621-FEMA (3362) or TTY 800-462-7585. For 711 or video relay service, call 800-621-3362. For more information go to FEMA.gov/Help-After-Disaster. Even easier is visiting one of the three FEMA disaster recovery centers (DRC).
All three Disaster Recovery Centers will be open on Veterans Day, Wednesday, Nov. 11, with normal business hours, 8 a.m. to 5 p.m. To locate the nearest DRC, go to FEMA.gov/DRC.
Survivors can apply for FEMA assistance online at DisasterAssistance.gov or by calling 800-621-3362; TTY 800-462-7585; 711 or Video Relay Service (VRS), call 800-621-3362. Registration continues through Monday, Nov. 23.
For more information on California’s wildfire recovery, visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter @femaregion9 and at Facebook.com/FEMA.
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). If you have a speech disability or hearing loss and use a TTY, call 800-462-7585 directly; if you use 711 or Video Relay Service (VRS), call 800-621-3362.
FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who are referred to SBA for a disaster loan must apply to be eligible for additional FEMA assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.
Official information blog for the Lake County Office of Emergency Services